Shipping Policy

Last updated: September 15, 2026

Taza Station™ (tazastation.com) is owned and operated by Mango Commerce Sales Inc. This Shipping Policy applies to orders placed directly on tazastation.com. Orders placed through Amazon, Walmart, eBay, TikTok Shop, or any other marketplace are shipped and handled under that marketplace's own policies.

Where We Ship

We currently ship to addresses within the United States, including P.O. boxes and APO/FPO/DPO military addresses. P.O. box and military orders ship via USPS only, and expedited options may not be available for those addresses. We do not ship internationally at this time.

Order Processing

Orders are processed within 1–2 business days. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 12:00 PM Eastern Time, or on a weekend or holiday, begin processing the next business day.

Processing time is separate from shipping time. During sales, product launches, and the holiday season, processing may take up to 3–5 business days. If we can't ship your order within the time stated here, we'll email you with an updated ship date, and you can choose to cancel your order for a full refund.

Shipping Methods and Rates

All available shipping options and their costs are shown at checkout before you pay.

• Standard Shipping: Arrives in 3–7 business days after your order ships. $8.00, or free on orders of $35 or more after discounts and before taxes.

We ship with USPS, UPS, and FedEx and may choose the carrier based on your address and package size. Delivery times are estimates provided by the carrier and are not guaranteed.

Order Confirmation and Tracking

You'll receive an order confirmation email right after checkout, and a shipping confirmation email with a tracking number once your order ships. Tracking may take 24–48 hours to show movement after your shipping label is created.

If you haven't received a shipping confirmation within 3 business days of placing your order, please email us at contact@tazastation.com.

Split Shipments

If items in your order aren't ready to ship at the same time, we may send them in separate packages at no additional shipping cost to you. Each package will have its own tracking number.

Packaging

Orders ship in plain outer packaging, with no description of the contents on the outside of the package.

Address Accuracy and Changes

Please double-check your shipping address before completing checkout. If you need to change your address, email us at contact@tazastation.com as soon as possible. We'll do our best to update it if your order hasn't been packed yet, but we can't change the address once an order has shipped.

Returned, Refused, or Undeliverable Packages

If a package is returned to us because the address was incorrect or incomplete, the package was refused, or it went unclaimed at the carrier, we'll contact you by email. You can choose to have the order reshipped once you confirm your address and pay the new shipping cost, or receive a refund for your order, less the original shipping charge.

Delayed, Lost, or Missing Packages

Once your order is with the carrier, weather, carrier volume, and other factors outside our control can cause delays. We can't refund shipping charges for carrier delays, but we're always happy to help track down your order.

If your tracking shows "delivered" but you can't find your package, please check around your delivery location, your mailbox, with neighbors, and with your building's front desk or mailroom. Carriers sometimes mark packages as delivered a day or two early, so we recommend waiting 48 hours. If it still hasn't turned up, email us at contact@tazastation.com within 7 days of the delivery date, and we'll open an investigation with the carrier and work with you on a resolution.

If your tracking hasn't updated in 7 business days, or the carrier confirms your package is lost, contact us and we'll file a claim with the carrier and send a replacement (if the item is in stock) or refund your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged or defective, or you received the wrong item, size, or color, email us at contact@tazastation.com within 7 days of delivery. Please include your order number and photos of the item and its packaging. We'll send a replacement or issue a refund at no cost to you.

For all other returns and exchanges, please see our Refund Policy.

Changes to This Policy

We may update this Shipping Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. The policy in effect when you place your order applies to that order.

Contact Us

Questions about shipping or your order? Email us at contact@tazastation.com and include your order number. We respond within 1–2 business days.

Taza Station™ Mango Commerce Sales Inc. 21134 Bridge St, Southfield MI 48033 contact@tazastation.com